Shipping and Returns
All items are shipped according to their weight, with Australia Post.
1 Tail (or 1 hood or 1 octopus costume)
= 300grams (up to 500g) = $7.95 Standard shipping
Up to 3 Tails = 1kg Max = $15 Standard shipping
Items will be shipped within 3 days of checking out. If you require your item quickly, Please advise when you checkout or email firstname.lastname@example.org
Please contact us for more shipping options on larger orders.
Returns are accepted within 30 days of the customer receiving their item. Customer pays return postage unless there is a manufacture fault of Philly Pop Designs. In the event Philly Pop Designs has sent a faulty or incorrect product, Philly Pop Designs will pay return shipping and replace the item.
Please do not hesitate to contact us to discuss any possible faults or issues.